Shipping & Delivery Policy

Last Updated: April 2026

1. Shipping Coverage

We currently offer shipping services across India. All orders are dispatched from our facility in Chandkheda, Ahmedabad.

2. Order Processing Time

• Standard Orders: Most 3D prints are processed and shipped within 2 working days after payment confirmation.
• Large or Complex Prints: For exceptionally large files or high-quantity orders (up to our limit of 10 per file), processing may take longer. We will notify you via email if your order requires additional production time.
• Orders are not shipped on Sundays or Public Holidays.

3. Shipping Charges

A standard shipping and handling fee of ₹99 INR is included in your instant quote at the time of checkout. This fee covers packaging and delivery to your provided address.

4. Local Pickup (Ahmedabad)

If you prefer to pick up your order personally from our Chandkheda location, please feel free to connect and schedule a pickup slot.

5. Delivery Address Information

Since our online portal currently focuses on file processing and payment, we require you to send your complete shipping address via email to [email protected] immediately after placing your order. Please ensure you include your Order ID in the subject line. We are not responsible for delivery delays caused by missing or incorrect address information. Orders returned to us as undeliverable due to incorrect shipping information may be subject to a restocking fee and additional shipping charges for redelivery.

6. Tracking and Updates

Once your order is handed over to our courier partner, you will receive an update email. Delivery typically takes 3–5 business days after dispatch, depending on your location.

7. Damaged Goods

If your 3D print arrives damaged due to transit, please take a clear photograph of the packaging and the damaged item and email it to us at [email protected] within 24 hours of delivery.

8. Lost or Stolen Packages

We is not responsible for packages marked as “delivered” by the courier but reported as lost or stolen. If tracking shows your package was delivered but you haven’t received it, please: Check with neighbors or building management - Contact the shipping carrier directly - File a report with local authorities if necessary

9. Contact Us

For any queries related to your shipment, contact us at:

• Email: [email protected]
• Phone: +91 (79) 35617040

10. Acceptane

By placing an order on https://3dprint.kamlatech.in/, you acknowledge that you have read, understood, and agree to this Shipping & Delivery Policy.